CSHBC Board of Directors
The CSHBC Board of Directors is the College’s policy-making and governing body. The Board receives its authority from the Health Professions Act (the “Act”) and consists of four RSLP members, two RAUD members, two RHIP members, and five publicly-appointed members, all of whom are sworn to uphold the College’s public interest mandate. The Board’s oversight responsibilities ensure that CSHBC is managed in accordance with the duties and objects specified in the Act.
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Susan Batstone, RSLP
Susan Batstone is a Registered Speech-Language Pathologist who has worked mainly with pediatric populations in pre-school and school settings. As a member of an interdisciplinary team, she has the privilege of providing service to children with complex needs around the province. She has also worked as an RSLP in the Stikine School District and has co-taught an education course through Vancouver Island University. Susan has served on the Board since 2010, and was Chair of the Board for six years. She is committed to upholding the high standards and values set by the College to ensure public protection.
Martin Ellefson, Public Representative, Chair
Martin Ellefson, CPA, CGA, is a retired Regional Manager who worked in the western Canadian forest industry. His 36-year career included experience in Vancouver and Quesnel, BC, as well as Hinton and Sundre, Alberta. The first half of his career focused on accounting/comptrollership, while the latter part focused on managing multiple business units, each comprised of several hundred employees.
Active in the community, Martin has served on various local authorities, including an Airport Commission, Fire Commission, and as Vice-President of a Chamber of Commerce. He was appointed to the CSHBC Board in February 2016, and has served as Board Chair since December 2018.
Charles Fontaine, RAUD, RHIP
Charles Fontaine is dually-registered as an Audiologist and a Hearing Instrument Practitioner, practicing at the Western Institute for the Deaf and Hard of Hearing in Vancouver, where he manages a clinic and has been providing hearing health services since 2005.
As a Clinical Instructor with the UBC School of Audiology and Speech Sciences, Charles contributes to training the next generation of clinicians. Charles has been an active member of the CSHBC Inquiry Committee since 2014, where complaints from registrants and the public are investigated and resolved. Wherever possible, he believes in a collaborative and educational approach to ensure clinical and ethical standards are maintained in the public interest.
Charles is Chair of the CSHBC Governance Committee, and is a BC director on the Board of the Canadian Alliance of Audiology and Speech-Language Pathology Regulators (CAASPR).
Kevin Frew, RSLP
Kevin Frew is Site Leader for Acute Care Speech-Language Pathology with Providence Health Care. He completed his graduate program in Speech Language Pathology at the University of British Columbia, and began his career at Surrey Memorial Hospital, where he was heavily involved with the Acute Stroke Unit as it planned for transition to the new Critical Care Tower. Kevin was also a therapist during the pilot phase and initial rollout of the Rehab Early Discharge (REDi) program.
Kevin’s clinical interests include stroke rehabilitation, with a focus on the use of technology. He is a clinical instructor in the UBC School of Audiology and Speech Sciences and has served for several years as a technology consultant and clinical faculty for the Sea to Sky Aphasia Camp. Kevin holds Advanced Certificates in videofluoroscopy, fibreoptic endoscopy, and tracheostomy, and has served on the executive council of Speech and Hearing BC as well as a CSHBC working group tasked with conducting a review of the Advanced Certificate in videofluoroscopy.
Jamie Hack, RSLP
Jamie Hack practices at the Sunny Hill Health Centre (SHHC) with the Provincial Autism Resource Centre (PARC) and the Complex Developmental and Behavioural Conditions (CDBC) programs, providing diagnostic assessments for children from newborns to the age of 19. Jamie, who obtained his Master of Science in Speech Language Pathology at the University of British Columbia, previously practiced at the Asante Centre for FAS and the Acute Rehabilitation at SHHC. He is an active clinical educator, regularly mentoring students. In addition to his clinical work, Jamie is involved in working groups that encourage family-centered and evidence-based practices and volunteers in his community.
Leigh Ingram, RAUD, RHIP
Leigh Ingram’s involvement in audiology has spanned 26 years, and includes experience in dispensing, diagnostics, supervision, administration, education, and research. She has worked in private practice, not-for-profit, and public clinical environments. Leigh has also served on volunteer committees, councils, advisory boards, and working groups for CSHBC, health authorities, and Speech-Language and Audiology Canada (SAC), and as an elected representative of UBC’s Faculty of Medicine Clinical Faculty Affairs Committee. She has acted as a private-sector Branch Manager, public-sector Audiology Practice Lead, UBC Clinical Educator, researcher, and provincial audiology representative for Canadian Alliance of Audiology and Speech-Language Pathology Regulators (CAASPR).
Leigh earned a BSc from the University of Victoria, a MSc in Audiology from Minot State University (North Dakota), and a Clinical Doctorate in Audiology from Salus University in Pennsylvania. She is currently a private audiology consultant specializing in mentoring and supervision and is an Assessor for CSHBC’s QAPP Practice Review program.
Jack MacDermot, Public Representative
Jack MacDermot has 30 years of experience in education, communications, and advocacy, and is currently a teacher on call with the Vancouver School Board. He has worked as a public school teacher, local union officer, and communications administrator. He has an abiding interest in protecting and strengthening public services.
Amy MacLean, RHIP
Amy MacLean graduated with distinction from Grant MacEwan College as a Hearing Instrument Practitioner and has also studied economics and business at Bishop’s University. Her interest in caring for hearing impaired persons stems from an aging extended family living with untreated, hearing loss as well as volunteer work with both blind and hearing-impaired children at a school for the Deaf and hard-of-hearing.
Amy believes strongly in the significant, beneficial impact that speech and hearing health services have on improving quality of life. She also believes in the critical importance for the public be able to confidently obtain these services, and that they should be provided with safety, competence, and integrity. Amy is entering her second term with the Board and continues to serve on several core committees. She sees her work with the College as a great opportunity to serve the public in a meaningful way.
Parveen Mangat, Public Representative
Parveen Mangat is a pharmacist who has worked in all aspects of community pharmacy practice. Parveen has held positions with both national pharmacy advocacy associations in Canada and currently works with the Canadian Pharmacists Association.
Parveen has served on numerous industry committees and working groups and continues to be a passionate advocate for advancing the role of the pharmacist in Canada. In addition, Parveen has served as a volunteer for the White Rock-South Surrey Hospice Society, Vancouver Rape Relief & Women’s Shelter, and Sikh Family Helpline.
Dan Miller, Public Representative
Dan Miller is a Chartered Mediator through the Alternative Dispute Resolution Institute of Canada (ADRBC) and is a roster member of Mediate BC. In practice since 2004, he is the owner/operator of Interior Mediation Services.
Prior to his career as a certified mediator, Dan worked as an insurance professional for over 30 years, in the roles of broker, adjuster, and manager, and has worked in various communities throughout BC. Currently, Dan volunteers as a Board member of Developing World Connections, a non-profit organization located in Kamloops, BC, and is also a Rotarian with the Rotary Club of Kamloops Daybreak.
Marilyn Noort, RSLP
Marilyn Noort began her career as a speech-language pathologist (SLP) 29 years ago, after graduating from the University of British Columbia. Since then, she has spent most of her career at BC Children’s Hospital and Sunny Hill Health Centre (SHHC), where she worked extensively with children with autism, hearing loss, mental health issues, learning deficits, and other complex disabilities. Marilyn holds the position of Professional Practice Leader for Speech and Language Pathology at BC Children’s and Women’s Hospitals and SHHC.
Marilyn has volunteered as a member of Speech and Audiology Canada committees drafting position papers for “The Role of Speech-Language Pathologists in Autism Spectrum Disorder”, and “Terminology for Childhood Language Disorders in Canada” (in progress). Working collaboratively with other SLPs from across Canada to draft position papers for each province has been an enriching, challenging, and educational experience for Marilyn.
Jon Waterhouse, RHIP, Vice-Chair
Jon Waterhouse has more than 20 years of professional experience as a Registered Hearing Instrument Practitioner (RHIP), in both private and government settings. He was elected to the CSHBC Board in September 2016 and has served as Vice-Chair since December 2018.
Jon serves as Chair of Douglas College’s Hearing Instrument Practitioner Professional Advisory Committee, representative on the Liaison Committee for Worksafe BC’s provider network, and as the Director of Professional Practice for Connect Hearing Canada. Jon’s role as Director of Professional Practice provides him with a unique perspective of the regulatory oversight for the hearing instrument dispensing profession across Canada. He has a keen interest in effective governance, the Board’s public protection mandate, and proper standards and risk mitigation strategies for registrants.